REFUND POLICY
Thank you for choosing FungoStar Nails. your satisfaction are our priorities. Please read the following policy carefully before placing your order.
For a smoother return or exchange process should any issues arise, we need you to provide a recorded video of the unboxing.Please ensure the entire unboxing process is captured, as this serves as the fastest and most effective form of proof. Thank you!
7-DAY RETURN WINDOW (LIMITED)
We offer a 7-day window to request a return or exchange only if your item is damaged, defective.
For hygiene reasons, we are unable to process exchanges or issue refunds for situations where you have simply changed your mind or wish to request a different style or size.
Faulty Items
If you happen to receive a faulty item or if there’s an oversight on our part, Please contact us within 7 days. We promise to address such issues with urgency and care.
If you have any further questions or require assistance, please don’t hesitate to contact us at fungostaroffical@gmail.com. We are here to help you throughout the return process.
Refunds (If Applicable)
If your item is defective or damaged and return is approved, a refund will be issued to your original payment method within 10 business days of receiving the item.
If it’s been over 15 business days since your refund was approved and you haven’t received it, contact us at fungostaroffical@gmail.com.
